Give voice to your experiences and share your opinions on various products, brands and topics while having fun and being rewarded

TERMS &
CONDITIONS

Welcome to powerpanel.co.za (this “Site”). By using our community site, joining as a member of the Power Panel, participating in the Power Panel rewards programs or participating in any survey or study provided or hosted by Power Panel (each, a “Survey” and collectively “Surveys”), you agree to these Terms of Use and Membership (“Terms”) and confirm that you have read and understood our privacy policy (“Privacy Policy”)

Our Privacy Policy sets out how the Power Panel collects, uses and stores your personal information and a copy can be found here.

If you do not agree to the Terms and the Privacy Policy, do not use this Site.

Power Panel reserves the right, in its sole discretion, to change, modify, add or remove portions of these Terms and/or our Privacy Policy, at any time. It is your responsibility to check these Terms and our Privacy Policy, periodically for changes. We will post a notice on our website alerting users of the change and also emailing the changes in our privacy policies. Your continued use of this Site following the posting of such changes will mean that you accept and agree to the changes. Provided you comply with these Terms, Power Panel grants you a personal, non-exclusive, non-transferable, limited privilege to enter and use this Site.

In order for an account to be established in your name and any Points properly credited to your account, you must fill up an online registration form. To be an account holder, you must supply Power Panel with complete and valid contact information, including your full legal name, valid e-mail address, and all other requested information. Your account must have a unique and valid e-mail address and password.

You agree to provide only accurate, recent and complete registration information and to keep that information updated to keep its accuracy. Power Panel may suspend your membership and you may forfeit your Points if you fail to keep your personal information accurate and complete.

You are solely in charge for the security of your details and any activity that occurs under your membership account, whether authorized or unauthorized. By joining as a member of Power Panel, you consent to receive invitations to participate in Surveys via e-mail. Power Panel does not guarantee that you will receive a certain minimum volume of invitations.

Membership in any Power Panel is free and is open to individuals only (not corporations or other business entities) that are at least 18 years of age. You are permitted to have only ONE account.

You are responsible for providing any computer equipment and communications services necessary to connect to and access this Site. You agree that neither your membership on the Power Panel nor your completion of any Surveys for Power Panel and its clients create any partnership or employment relationship, and that your completion of Surveys is strictly as an independent contractor. You also agree the Points or other incentives you receive for completing Surveys are the only compensation you will receive for your completion of Surveys.

Power Panel is an online community dedicated to making your voice heard and allowing you to express your opinion to leading providers of products and services. When you use and post content on the Power Panel Site or our community we ask that you observe the following rules:

  • Respect the opinions of others and behave in a respectful manner
  • Be consistent in your responses
  • Do not access or use any part of the Site for anything other than your personal, non-commercial use.
  • Do not share or resell your Power Panel Points to other members.
  • Do not publish or make reference in any media to any Survey or Site content without our prior written permission.
  • Do not collect or store any personal information about other members.
  • Do not communicate with the Power Panel help desk in a manner which is harmful
  • Do not engage in any other activity that the Company reasonably deems improper or abusive.

Failure to comply with this Code of Conduct may result in termination of your membership account and forfeiture of any Points.

  • You are not allowed to share any of the following:
    • Personal information such as; financial information
    • Material that promote illegal activity or political, religious, ideological beliefs.
    • No personal attacks or anything that is, illegal or invasive of someone else’s privacy.
    • Do not market or promote any products or services
    • Any content that infringes any patent, copyright, trademark, trade secret or other intellectual property right of another.

Whenever you make use of a feature that allows you to upload content to our Site, you must comply with the content standards set out in our Content Rules.

Any content you upload to our Site will be considered non-confidential and non-proprietary. You retain all of your ownership rights in your User Content, but you grant us and other users of the Site (such as our clients) a non-exclusive licence to use, store and copy that User Content and to distribute and make it available to third parties.

We also have the right to disclose your identity to any third party who is claiming that any User Content posted or uploaded by you to our Site constitutes a violation of their intellectual property rights, or of their right to privacy.

Notice: The views and content expressed by other users on our Website do not represent our values.

If you upload any User Content to the Site, you agree to comply with the following terms of use at all times:

  • You must not post or upload any User Content or use the Site in a way that breaches any law.
  • You must not post or upload any personal information about other individuals, without their full and clear consent.
  • You agree to not contribute User Content that will infringe another organisation’s or person’s rights (including intellectual property rights and rights of privacy). You agree that you have all the necessary rights and permissions to publish the User Content you submit to the Site.
  • You are wholly responsible for all User Content posted by you on the Site (including, but not limited to, emails sent by you in connection to the Site).
  • We reserve the right to remove or edit, or require you to edit, User Content posted to the Site at any time.

You agree to supply a non-exclusive, perpetual, unlimited, royalty-free licence to Power Panel to use for any objective any content you hand over to this Site.

Power Panel’s clients may share confidential, commercially sensitive and proprietary information and materials to you as part of Surveys, and such information and materials shall remain the sole and property of its owner. This confidential information may include, but is not limited to, new services, new product ideas or concepts, packaging concepts, advertising, and the text, visual images and sounds related thereto. By becoming a member, you agree that you will keep the contents and materials disclosed to you as part of all Surveys in which you participate confidential and not share them to any third party or use the confidential information for any purpose except for the sole purpose of completing the Survey.

What are points?

Power Panel values our member’s point of view, and to show our recognition, Power Panel offers incentives in the form of credits called Points, which are credited to your account sustained by Power Panel. Points are redeemable for vouchers and other prizes.

Earning Points

Points will be credited to your account only through your participation in activities authorised by Power Panel, which include, but are not limited to, registration as a panellist, completion of demographic profiles and completion of qualitative or quantitative marketing research activities performed by Power Panel, and only in accordance with the specific incentive offer disclosed for each activity.

Power Panel is dedicated to providing quality data to our clients. To ensure this level of quality, please note that you might not qualify for all Surveys, in which case, the Survey will close. The reasons you might not qualify include, but are not limited to, your profile not corresponding to our client’s target demographic, Inconsistencies of responses, dishonest responses or false answers, harmful or abusive replies speeding through the questions to genuinely consider your answers.

Redeeming Points

Once you have a 100 points you can spend your Points by going to the Rewards tab on the main page. Points are awarded for Survey completion and other participation on this Site. Points automatically convert to Rand values whenever you request a payment. 100 Points equals R100, and so forth.

Vouchers

If you request a voucher, Power Panel will make the voucher code available via electronic means within 4 weeks of your request.

Electronic vouchers (e-vouchers) will either be sent to your Power Panel account, or to the email address within your member profile in your account.

Please make sure that we have your correct email address to avoid any delays in delivery.

Any request to resend a missing voucher must be made within 3 months from when the voucher was originally sent. Power Panel will not process any orders after expiry of this 3-month time limit.

This Site is protected by intellectual property laws and you agree to respect them. All rights not expressly granted to you are reserved by Power Panel or its licensors.

Notice: All content on this Site is subject to intellectual property rights, contractual or other protection. The intellectual property rights are owned by us or our licensors. No Content may be copied, distributed, republished, uploaded, posted or transmitted in any way except pursuant to the express provisions of these Terms or with our prior consent. Modification or use of the Content is granted to users and all title and/ rights remain with us.

By utilising the Power Panel Points Program, you acknowledge and agree that Power Panel is not a bank or any other kind or form of financial institution and that “Points” credited to your account are not actual cash deposits, do not earn interest, and are only account entries that entitle you to the amount of the credited Points if you redeem them in conformity with these terms and conditions. You agree that you may only redeem the amounts in your account according to the procedures explained in these terms of use, which we may amend every now and then.

Power Panel disclaims all warranties, conditions and duties, express, implied or statutory, including but not limited to any implied warranties, duties or conditions: (1). of merchantability or satisfactory quality, of fitness for a particular purpose or use, of results, and of accuracy or completeness or with respect to the privacy or security of information you share on the site with other members; and (2). created by trade usage, course of dealing or course of performance.

These Terms, including items incorporated into them ( e.g Privacy Policy), as well as any additional terms or conditions contained on the Site for particular activities, and disclosures provided by us and consents provided by you on the Site, constitute the entire agreement between us and neither party has relied on any representations made by the other that are not expressly set forth in the Entire Agreement. If any provision of the Entire Agreement is found by a court of competent jurisdiction to be invalid, illegal or unenforceable it shall be deemed changed to the minimum extent necessary to make it valid, legal and enforceable. If such change is not possible, the relevant provision or part-provision shall be deemed deleted. Any modification to or deletion of a provision or part-provision under shall not affect the credibility and enforceability of the rest of these Terms and the remaining provisions will remain in full force and effect, provided that the allocation of risks described herein is given effect to the fullest extent possible. Our failure to act with respect to a breach does not waive our right to act with respect to subsequent or similar breaches, and time is of the essence of the Entire Agreement.

Power Panel respects the intellectual property rights of others and requests that you do the same. Anyone who believes that their work has been reproduced in this Site in a way constituting copyright infringement may provide a notice to our General Counsel containing the following:

  • The address, telephone number, and, if available, an e-mail address at which the complaining party may be contacted;
  • Identification of the copyrighted work claimed to have been infringed;
  • An electronic or physical signature of the copyright owner or a person authorised to act on behalf of the owner of the copyright;
  • Identification of the material that is claimed to be infringing and information reasonably sufficient to permit us to locate the material;

Notification

All prize winners will be notified by email of their winnings within 24 hours after the draw and should receive their points within 24 hours after notification. Any prize winner may be required to complete and return an Affidavit of Eligibility and a Liability Release to Power Panel (if Power Panel deems necessary). This will be made clear in the notification email. Power Panel must receive this documentation within three weeks of initial notification or a prize winner will forfeit their winnings and an alternate winner will be selected by random drawing.

Release of Liability

Power Panel and clients affiliated with Surveys are not in any way responsible for lost, late, or misdirected entries or for any damage or loss resulting from; Printing errors, Technical errors related to computers, servers, providers, or telephone or network line, Late, lost, or undelivered mail, if any, are the sole responsibility of the prize winner. By accepting the prize, the winner waives the right to assert as a cost of winning said prize, any and all costs of redemption or travel to redeem said prize and any and all liability that might arise from redeeming or seeking said prize.

If your membership or your access to the Site is cancelled or suspended for any reason, you must not access the Website without our prior written consent.